Shipping Policy
At IPrimeSales, we strive to provide transparent and accurate shipping costs tailored to your location and order details. Here’s an overview of our updated shipping policy:
Shipping Calculation
- Shipping rates are calculated in real-time using USPS and UPS live rates plugins. This ensures you receive the most accurate shipping costs at checkout.
- Supported services include:
- USPS Ground Advantage
- USPS Priority Mail
- UPS Ground
Shipping rates are determined based on the delivery address provided by the customer during checkout.
Order Processing Times
- Processing Time: Orders are processed within 1-3 business days of placement.
- Carrier Delivery Times: Delivery estimates depend on the selected carrier and service type:
- USPS Ground Advantage: Typically 2–5 business days.
- USPS Priority Mail: Typically 1–3 business days.
- UPS Ground: Typically 1–5 business days, depending on the destination.
Shipping Locations
- Domestic Shipping Only: We currently ship within the United States.
- Exclusions:
- We do not ship to P.O. boxes or APO/FPO addresses for items that are restricted by carriers.
- Certain oversized or heavy items may not be eligible for shipping to remote locations.
Order Tracking
- Once your order is shipped, you will receive an email containing the tracking number(s) for your shipment. Use this information to monitor your package’s progress and estimated delivery date.
Oversized and Heavy Items
- Shipping rates for oversized and heavy items will be calculated based on carrier-specific dimensions and weight criteria.
Returns and Refunds
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or damaged item sent).
- For more details, refer to our Return Policy.
Questions
If you have any questions about shipping or need assistance, feel free to contact our support team.
Support@iprimesales.com